Calendar Maestro: Scheduling & Dispatch Pro

Expo Home Improvement; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Expo Home Improvement in Dallas, TX seeks a Dispatcher to coordinate in-home appointments across service markets. You will ensure appointments align with market guidelines, consultant availability, and geographic requirements while maintaining accurate scheduling.

The role maximizes calendar capacity by filling gaps, resolving conflicts, and coordinating changes with teams. Strong organization, attention to detail, and timely decision-making are essential in this fast-paced, office-based

Qualifications

• Proven experience in customer service, administrative support, or scheduling (preferred).
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Place qualified appointments on calendars following procedures.
• Assign appointments to correct market, territory, date, time, and calendar.
• Review details for completeness and accuracy before placement.
• Coordinate assignments to support efficient travel and coverage.
• Identify and resolve scheduling conflicts and duplicate bookings.
• Maintain accurate scheduling records in CRM and systems.

Skills

Customer service

Scheduling

Communication

Organization

Tools

Microsoft Office

Scheduling software

Job description

Expo Home Improvement in Dallas, TX seeks a Dispatcher to coordinate in-home appointments across service markets. You will ensure appointments align with market guidelines, consultant availability, and geographic requirements while maintaining accurate scheduling.

The role maximizes calendar capacity by filling gaps, resolving conflicts, and coordinating changes with teams. Strong organization, attention to detail, and timely decision-making are essential in this fast-paced, office-based