Cake Decorator & Customer Experience Specialist

Kroger; Town of Oconomowoc (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger in Wisconsin is seeking a friendly bakery associate to create a welcoming environment, assist customers, and maintain a clean, safe department. You will help decorate cakes and prepare bakery items per customer requests using proper equipment.

The role requires basic math, strong communication, and the ability to handle stressful situations. Prior retail or bakery experience is preferred, with teamwork to meet sales and safety standards.

Qualifications

• Retail experience is required.
• Bakery/cake decorating experience is preferred.
• Ability to handle stressful situations effectively.
• Knowledge of basic math for transactions and inventory.
• Strong verbal and written communication skills are important.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of department products and offer informed suggestions.
• Assist in bakery item preparation and decorating per customer requests.
• Recommend bakery items to help customers find what they want.
• Check product quality, freshness, dates, and operate bakery equipment properly.
• Label, stock, sign, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Understand store layout and assist customers with locating items.

Skills

Retail experience

Bakery/cake decorating

Stress management

Math basics

Communication skills

Job description

Kroger in Wisconsin is seeking a friendly bakery associate to create a welcoming environment, assist customers, and maintain a clean, safe department. You will help decorate cakes and prepare bakery items per customer requests using proper equipment.

The role requires basic math, strong communication, and the ability to handle stressful situations. Prior retail or bakery experience is preferred, with teamwork to meet sales and safety standards.