Cake Decorator & Customer Experience Specialist

Kroger Family of Companies; Elkhorn Precinct (NE); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Kroger Family of Companies in Nebraska is seeking a Bakery Associate to assist customers and prepare baked goods with care. You will welcome customers, answer questions, suggest items, and help maintain a safe, clean bakery environment.

The role includes decorating cakes and pastries, labeling and stocking items, and ensuring product quality. You will gain knowledge of products, respond to inquiries, manage inventory, and support store goals with friendly, efficient service that drives customer

Formación

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Responsabilidades

• Create an outstanding customer experience through exceptional service; establish a safe and clean environment.
• Gain and maintain knowledge of products and respond to questions; suggest items.
• Offer product samples and prepare bakery items on request using proper equipment.
• Recommend bakery items to meet customer needs and ensure freshness.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign and inventory bakery merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Know the store layout and locate products; stay updated on ads.
• Maintain inventory awareness and note discrepancies.
• Adhere to health, safety, and regulatory requirements.
• Follow merchandising, customer service, labor, expense, and safety controls.
• Reinforce safety procedures and identify unsafe conditions.
• Inspect equipment and arrange maintenance as needed.
• Report safety risks or incidents and any crime; notify management.
• Perform essential job functions with or without reasonable accommodation.

Conocimientos

Customer service

Communication

Stress management

Basic math

Descripción del empleo

Kroger Family of Companies in Nebraska is seeking a Bakery Associate to assist customers and prepare baked goods with care. You will welcome customers, answer questions, suggest items, and help maintain a safe, clean bakery environment.

The role includes decorating cakes and pastries, labeling and stocking items, and ensuring product quality. You will gain knowledge of products, respond to inquiries, manage inventory, and support store goals with friendly, efficient service that drives customer