Cake Decorator & Customer Experience Specialist

Kroger; Arvada (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger is seeking a bakery team member to create an outstanding customer experience in a fast-paced store environment in Colorado. The role supports the department manager in achieving sales goals while maintaining safety and sanitation standards.

You will answer customer questions, showcase bakery items, and assist in preparing and decorating cakes and other bakery products. The position emphasizes product knowledge and friendly, efficient service.

Qualifications

• Retail or bakery experience preferred.
• Ability to answer questions and suggest products.
• Ability to handle stressful situations.
• Basic math skills.
• Effective communication with customers.

Responsibilities

• Answer questions regarding products in the department and store.
• Gain knowledge of department products and respond with suggestions.
• Prepare bakery items, including wedding cakes, using proper bakery equipment.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Observe store layout and stay current with ads and promotions.
• Follow health, safety and sanitation regulations.

Skills

Customer service

Bakery knowledge

Product knowledge

Communication skills

Math basics

Stress management

Job description

Kroger is seeking a bakery team member to create an outstanding customer experience in a fast-paced store environment in Colorado. The role supports the department manager in achieving sales goals while maintaining safety and sanitation standards.

You will answer customer questions, showcase bakery items, and assist in preparing and decorating cakes and other bakery products. The position emphasizes product knowledge and friendly, efficient service.