Cake Decorator & Customer Experience Specialist

Kroger Family of Companies; Brentwood (TN); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Kroger Family of Companies in Brentwood, TN is seeking a Bakery Clerk to create outstanding customer experiences, assist customers, and maintain a clean, safe bakery area. You will learn product details, keep displays appealing, and support department goals with friendly service.

Responsibilities include answering questions, decorating cakes, stocking items, labeling products, ensuring freshness, and adhering to health and safety standards while delivering reliable, courteous service.

Qualifications

• Retail experience in a store environment.
• Bakery or cake decorating experience preferred.
• Ability to stay calm under pressure.
• Basic math skills for transactions and measurement.
• Excellent verbal and written communication abilities.
• Second language skills are a plus.

Responsibilities

• Create a welcoming environment for customers and answer questions about products.
• Gain knowledge of bakery products and suggest items to customers.
• Prepare bakery items and wedding cakes using proper equipment.
• Recommend bakery items to meet customer needs and preferences.
• Ensure product freshness by checking dates and using equipment safely.
• Decorate cakes and other bakery items to high quality standards.
• Label, stock, sign and inventory bakery merchandise.
• Report discrepancies in product ordering/shipping to management.
• Maintain awareness of store layout and seasonal promotions.
• Adhere to health, safety, and loss prevention rules.

Skills

Retail experience

Bakery/cake decorating experience

Stress management

Basic math

Effective communication

Second language

Job description

Kroger Family of Companies in Brentwood, TN is seeking a Bakery Clerk to create outstanding customer experiences, assist customers, and maintain a clean, safe bakery area. You will learn product details, keep displays appealing, and support department goals with friendly service.

Responsibilities include answering questions, decorating cakes, stocking items, labeling products, ensuring freshness, and adhering to health and safety standards while delivering reliable, courteous service.