Cake Decorator: Creative Desserts and Guest Experience

Kroger Family of Companies; Vicksburg (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger Family of Companies is seeking a Bakery Associate to deliver outstanding customer experience in a Kroger bakery department. You will assist customers, answer questions about bakery products, and help with decorating and preparing items according to customer requests.

The role requires knowledge of bakery products, ability to decorate cakes, and strong customer service and math skills. You will work in a fast-paced environment, ensuring freshness, safety and proper merchandising while

Qualifications

• Retail experience in a fast-paced setting.
• Bakery/cake decorating experience preferred.
• Ability to stay calm and focused under pressure.
• Good basic math and numerical accuracy.
• Excellent communication with customers.
• Second language skills are a plus.

Responsibilities

• Create an environment where customers feel welcome by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions and make suggestions.
• Offer product samples and assist with bakery items such as wedding cakes; use proper bakery equipment.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise; check dates and freshness.
• Report ordering/shipping discrepancies to the department manager and notify management of issues.
• Understand store layout and be aware of current ads and promotions.
• Maintain inventory awareness and note discrepancies in stock.
• Adhere to health, safety and sanitation regulations; follow all controls and procedures.
• Reinforce safety programs and report unsafe conditions or incidents.
• Perform routine equipment inspections and coordinate repairs as needed.
• Report safety risks or illegal activity to management.

Skills

Retail experience

Bakery decorating

Stress management

Basic math

Communication

Second language

Job description

Kroger Family of Companies is seeking a Bakery Associate to deliver outstanding customer experience in a Kroger bakery department. You will assist customers, answer questions about bakery products, and help with decorating and preparing items according to customer requests.

The role requires knowledge of bakery products, ability to decorate cakes, and strong customer service and math skills. You will work in a fast-paced environment, ensuring freshness, safety and proper merchandising while