Cake Decorator: Creative Cakes & Customer Experience

Kroger Family of Companies; Syracuse (UT); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Kroger Family of Companies is seeking a bakery department associate to deliver outstanding customer service and maintain a safe, clean environment. You will assist in achieving department sales goals, respond to customer questions, and help prepare and decorate bakery items, including wedding cakes, using proper equipment.

Responsibilities include highlighting products, stocking merchandise, monitoring inventory, and following health, safety, and quality standards while supporting the department

Qualifications

• Any retail experience.
• Any bakery/cake decorating experience.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain and maintain knowledge of products sold in the department and respond to questions and make suggestions.
• Offer product samples to help customers discover new items; prepare bakery items including wedding cakes using proper equipment.
• Recommend bakery items to customers to ensure they get what they want and need.
• Check product quality to ensure freshness; review sell-by dates and take action; use bakery equipment per guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand store layout and locate products for customers; stay current with ads.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Adhere to local, state and federal health and safety regulations.
• Ensure adherence to merchandising, customer service, labor, safety, food safety, and loss-prevention rules.
• Reinforce safety programs and identify unsafe conditions to store management.
• Perform preventive maintenance by inspecting equipment and notifying management of repairs.
• Report safety risks or incidents including robbery, theft, or fraud.
• Must be able to perform essential job functions with or without accommodation.

Job description

Kroger Family of Companies is seeking a bakery department associate to deliver outstanding customer service and maintain a safe, clean environment. You will assist in achieving department sales goals, respond to customer questions, and help prepare and decorate bakery items, including wedding cakes, using proper equipment.

Responsibilities include highlighting products, stocking merchandise, monitoring inventory, and following health, safety, and quality standards while supporting the department