Cake Decorator & Bakery Customer Experience Expert

The Kroger Co.; Shorewood Hills (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Shorewood Hills, WI is seeking a Bakery Associate to deliver outstanding customer service and maintain a clean, safe bakery department.

You will assist with product preparation, decorate bakery items, and help customers select the right products to meet their needs. You will monitor quality, stock shelves, and follow store policies while engaging with customers and teammates to ensure a smooth shopping experience.

Qualifications

• Any retail experience is required.
• Any bakery/cake decorating experience is preferred.
• Ability to handle stressful situations in a fast-paced environment.
• Basic math skills for transactions and inventories.
• Effective communication with customers and teammates.

Responsibilities

• Create an environment where customers feel welcome and valued.
• Answer questions about products and locate items in-store.
• Assist with bakery items, including decorating and displaying products.
• Recommend bakery items to meet customer needs and preferences.
• Check product quality and ensure freshness, monitor dates.
• Label, stock, sign, and inventory department merchandise.
• Adhere to health, safety and store policies at all times.
• Support store management in daily operations and promotions.
• Stay informed about ads, seasonal items and specials.
• Report discrepancies in inventory or orders to the manager.
• Maintain safety procedures and report unsafe conditions.
• Perform essential job duties with or without accommodations.

Skills

Retail experience

Bakery decorating

Stress management

Basic math

Communication skills

Job description

The Kroger Co. in Shorewood Hills, WI is seeking a Bakery Associate to deliver outstanding customer service and maintain a clean, safe bakery department.

You will assist with product preparation, decorate bakery items, and help customers select the right products to meet their needs. You will monitor quality, stock shelves, and follow store policies while engaging with customers and teammates to ensure a smooth shopping experience.