Cake Decorator & Customer Experience Specialist

Kroger; Fond du Lac (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Fond du Lac, WI is seeking a Bakery Associate to deliver friendly, fast, and accurate service to customers. You will help create an outstanding in-store experience by answering questions, suggesting bakery items, and assisting with cake decorating and prep work.

In this role you will maintain bakery displays, ensure product freshness, and follow all safety and quality guidelines. Previous bakery or retail experience is a bonus, and the position emphasizes teamwork and reliable

Qualifications

• Retail experience is required and prepares you to handle daily customer interactions.
• Bakery/cake decorating experience is preferred.
• Ability to handle stressful situations while maintaining quality service.
• Basic math skills for transactions and labeling.
• Excellent communication with customers and team members.

Responsibilities

• Create a welcoming environment and answer questions about products.
• Maintain knowledge of bakery items and respond with suggestions.
• Prepare bakery items and decorate cakes per requests.
• Check product quality, stock, and signage; use bakery equipment safely.
• Label, inventory, and report discrepancies to management.
• Assist with seasonal ads and store layout awareness.
• Follow health, safety, and loss prevention procedures.
• Perform essential duties with or without reasonable accommodation.

Skills

Retail experience

Bakery/cake decorating experience

Stress management

Basic Math

Effective communication

Job description

Kroger in Fond du Lac, WI is seeking a Bakery Associate to deliver friendly, fast, and accurate service to customers. You will help create an outstanding in-store experience by answering questions, suggesting bakery items, and assisting with cake decorating and prep work.

In this role you will maintain bakery displays, ensure product freshness, and follow all safety and quality guidelines. Previous bakery or retail experience is a bonus, and the position emphasizes teamwork and reliable