Cake & Bakery Decorator - Customer Experience

Kroger Family of Companies; City of Pewaukee (WI); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Kroger Family of Companies in Wisconsin seeks a Bakery Department helper to deliver outstanding customer service, assist the department manager in meeting sales goals, and prepare bakery items such as cakes and pastries.

Respond to customer questions, decorate items, ensure freshness, manage inventory, and follow health, safety, and store policies to create a welcoming shopping environment.

Qualificações

• Any retail experience.
• Any bakery/cake decorating experience.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.
• Second language: speaking, reading and/or writing.

Responsabilidades

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and suggesting products.
• Gain and maintain knowledge of products sold within the department and respond to questions and suggestions.
• Offer product samples and prepare bakery items per customer requests using proper bakery equipment.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness; review sell by dates and use equipment according to guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Understand the store's layout and locate products as requested by customers; stay current with ads.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Adhere to health and civil code regulations and safety procedures.

Conhecimentos

Retail experience

Bakery/cake decorating experience

Stress management

Basic math

Effective communication

Second language

Descrição da oferta de emprego

Kroger Family of Companies in Wisconsin seeks a Bakery Department helper to deliver outstanding customer service, assist the department manager in meeting sales goals, and prepare bakery items such as cakes and pastries.

Respond to customer questions, decorate items, ensure freshness, manage inventory, and follow health, safety, and store policies to create a welcoming shopping environment.