Cage Shift Supervisor — Lead Casino Cage Team & Guests

Live! Casino & Hotel; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Life Insurance

Disability coverage

Retirement match

Bonuses

Merit-based pay raises

Tuition reimbursement

Free parking

Discounted meals

Travel discounts

Job summary

Live! Casino & Hotel Philadelphia is seeking a dynamic Cage Shift Supervisor to lead the cage department across shifts, overseeing main bank and chip bank personnel to ensure guests have a secure, enjoyable gaming experience.

You will maintain knowledge of cage operations, ensure accurate paperwork and inventory controls, train team members, and collaborate with departments such as IT, Security and Surveillance to uphold policy and local gaming regulations.

Qualifications

• High School diploma or GED required.
• College degree or some secondary education preferred.
• Must comply with state gaming regulations and licensing.

Responsibilities

• Maintain knowledge of cage operations, controls and software.
• Convey policy or scheduling changes to Team Members.
• Ensure accurate paperwork and inventory controls (bank, cage checks, currency orders).
• Provide outstanding guest service and address disputes and internal control issues.
• Train and develop Team Members in Cage Operations and manage shift schedules.
• Track LOA, PTO, early outs and special requests.

Skills

Analytical skills

Regulatory knowledge

Problem solving

Color vision

Time management

Education

High School diploma or GED

College degree preferred

Job description

Live! Casino & Hotel Philadelphia is seeking a dynamic Cage Shift Supervisor to lead the cage department across shifts, overseeing main bank and chip bank personnel to ensure guests have a secure, enjoyable gaming experience.

You will maintain knowledge of cage operations, ensure accurate paperwork and inventory controls, train team members, and collaborate with departments such as IT, Security and Surveillance to uphold policy and local gaming regulations.