Cage Shift Manager - Petersburg

Live! Casino·Hotel; Petersburg (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Live! Casino & Hotel is seeking a Cage & Credit Shift Manager to oversee operations of the cage and credit team. This role involves supervising staff, ensuring compliance with policies, and managing financial data to enhance guest experiences. Ideal candidates will have a relevant degree or equivalent experience in casino operations.

Benefits

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Skills Development & Mentorship Programs

Tuition Reimbursement

Exclusive Discounts on Travel, Services, Goods and Entertainment

Qualifications

• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board.
• Experience in casino cage operations that includes Slot machines and Table Games.

Responsibilities

• Supervises Guest services personnel to ensure accurate control over casino funds.
• Manages processes to control and reduce loss time injuries.
• Maintains records and reports relating to Variances, deposits & credit Activity.

Skills

Analytical Skills

Problem Solving

Communication

Leadership

Flexibility

Education

Four-year degree in Business, Finance, Accounting

Equivalent work experience in casino cage operations

Job description

Overview

Why We Need Your Talents:

With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.

The Cage & Credit Shift Manager is accountable for the operation of the cage and credit team on a shift basis. Supervises all cage, vault/ bank, credit and guest service functions and personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.

Responsibilities (Text Only)

Where You'll Make an Impact: - Responsible for supervising the Guest services personnel on assigned shift to ensure accurate control over casino funds. - Ensure all policies and procedures are followed. - Manages processes and procedures to control and reduce loss time injuries. - Review staffing levels to maintain budgeted employment. - Delegate authority and assign responsibilities. - Development of staff to include training interviewing for hires, performance management to include disciplinary counseling up to and including termination and conducting performance evaluation. - Maintain records and reports relating to Variances, deposits & credit Activity and process and/or approve customer applications for casino credit. - Oversees credit processing, in accordance with IC §609a.3. - Approves and extends credit limits as set forth in the internal controls, in accordance with IC §609a.3 and §609a.4. - Obtain second approval from the General Manager, Director of Finance or Cage and Credit Manager for all casino credit applications in accordance with IC §609a.4. - Manages department financial data. - Review cage shift activities with Cage & Credit Manager. - Meet with departmental Directors and Managers as necessary. - Ability to extend complementaries in accordance with the property comp matrix. Skills to Help You Succeed: - Ability to analyze and interpret departmental needs and results. - Ability to read complex documents and understand state and local tax laws, banking codes, gaming laws and regulations. - Ability to solve complex problems. - Ability to distinguish between colors. - Flexible work schedule.

Qualifications

Must-Haves:

• Four (4) year degree in Business, Finance, Accounting, or related field OR
• Equivalent work experience in casino cage operations in a casino environment that includes Slot /slot machines and Table Games
• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Must present self in a well-groomed, friendly, and professional manner.
• Must be able to:
• Stoop, bend, and squat
• Work in a location with loud noise, visual distractions, and temperature changes.
• Standing 100%
• Walking 50%
• Bending/Lifting (up to 75 lbs.)
• Pulling/Pushing (up to 75 lbs. with help)
• Use of stairs and elevators

What We Offer

Perks We Offer You

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods and Entertainment

Life at Live!

Individuals that are chosen to be part of the Live! Management Team can expect:

• To support and build a strong team, while valuing and celebrating our diversity
• To be given the power and responsibility to prioritize service to our guests and community.
• To be given the tools, resources, and opportunity to grow in their career.
• To be part of an exciting experience unlike any other in the
• To work hard and have fun.

Live! is a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking