Cage Shift Manager - Petersburg

Live! Casino & Hotel Maryland; Petersburg (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading casino brand as a Cage Shift Manager in Petersburg, Virginia. This role involves supervising the cage and credit team, ensuring compliance with policies, and managing financial data. Ideal candidates will have a degree in Business or relevant experience in casino operations, with a focus on guest service and team development.

Benefits

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Development & Mentorship

Tuition Reimbursement

Exclusive Discounts on Travel, Services, Goods, and Entertainment

Qualifications

• Degree in Business, Finance, Accounting or equivalent experience in casino operations.
• Ability to secure and maintain required licensure.

Responsibilities

• Supervise guest services personnel to ensure accurate control over casino funds.
• Manage processes to control and reduce loss time injuries.
• Maintain records related to variances, deposits, credit activity.

Skills

Analytical skills

Problem-solving skills

Understanding of banking codes

Flexible work schedule

Education

Four-year degree in Business, Finance, Accounting

Job description

Join to apply for the Cage Shift Manager - Petersburg role at Live! Casino & Hotel Maryland

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Why We Need Your Talents:

With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.

Overview

The Cage & Credit Shift Manager is accountable for the operation of the cage and credit team on a shift basis. Supervises all cage, vault/ bank, credit and guest service functions and personnel to ensure all guests have an enjoyable gaming experience.

Responsibilities (Text Only)

Where You'll Make an Impact:

• Supervise guest services personnel to ensure accurate control over casino funds.
• Ensure compliance with all policies and procedures.
• Manage processes to control and reduce loss time injuries.
• Review staffing levels to maintain budgeted employment.
• Delegate authority and responsibilities.
• Develop staff through training, interviewing, performance management, disciplinary actions, and evaluations.
• Maintain records and reports related to variances, deposits, credit activity, and customer applications for casino credit.
• Oversee credit processing in accordance with internal controls and regulations.
• Approve and extend credit limits per internal policies.
• Obtain second approval for all casino credit applications from senior management.
• Manage department financial data.
• Review cage shift activities with the Cage & Credit Manager.
• Meet with departmental Directors and Managers as needed.
• Extend complimentary services according to the property’s comp matrix.

Skills To Help You Succeed

• Ability to analyze and interpret departmental needs and results.
• Understanding of complex documents, tax laws, banking codes, gaming laws, and regulations.
• Problem-solving skills.
• Color discrimination ability.
• Flexible work schedule.

Qualifications

Must-Haves:

• Four-year degree in Business, Finance, Accounting, or related field OR
• Equivalent work experience in casino cage operations that includes Slot and Table Games.
• Ability to secure and maintain licensure as required by regulatory authorities.

Physical Requirements

• Well-groomed, friendly, and professional appearance.
• Ability to stoop, bend, squat, and work in loud, visually distracting environments.
• Standing 100%, walking 50%, lifting and pulling up to 75 lbs., using stairs and elevators.

What We Offer

Perks:

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Development & Mentorship
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods, and Entertainment

Life at Live!

As part of the Live! Management Team, you can expect:

• Support for building a diverse, strong team.
• Power and responsibility to prioritize guest and community service.
• Tools, resources, and growth opportunities.
• An exciting, energetic environment that’s unique.
• Work hard and have fun.

Live! is a 24/7 casino environment with exposure to alcohol and smoking.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Gambling Facilities and Casinos