Cage Operations Shift Lead — Casino Cash & Team Oversight

Seminole Hard Rock Hotel & Casino; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Brighton Casino is seeking a skilled Cash Operations Supervisor to manage day-to-day cash handling and staff oversight during shifts. You will balance registers, prepare bank deposits, monitor revenues, and ensure accurate financial processes.

Role requires strong leadership, communication, and reliability; you will train new staff, ensure safety standards, and coordinate tasks with managers to deliver smooth casino operations.

Qualifications

• Ability to lead, motivate and supervise staff.
• Excellent communication skills to interact with customers and staff.
• Identify and resolve issues efficiently.
• Basic arithmetic and financial calculation proficiency.
• Basic knowledge of POS systems and other relevant software.
• Opening or closing the business during their shift.
• Training new employees on procedures and standards.
• Maintain a clean and organized work environment.

Responsibilities

• Balancing cash registers, making bank deposits, and tracking daily revenues and expenses.
• Assigning tasks, coordinating employee responsibilities, and resolving any issues during the shift.
• Monitoring inventory levels and ensuring stock is adequately maintained.
• Addressing customer inquiries, resolving complaints, and ensuring a positive customer experience.
• Adhering to company policies, procedures, and regulations, including safety guidelines and financial standards.
• Communicating with staff and other managers, providing updates, and conveying information.

Skills

Staff leadership

Communication

Issue resolution

Arithmetic and finance

POS systems knowledge

Opening/closing duties

Staff training

Workplace organization

Tools

POS software

Job description

Seminole Brighton Casino is seeking a skilled Cash Operations Supervisor to manage day-to-day cash handling and staff oversight during shifts. You will balance registers, prepare bank deposits, monitor revenues, and ensure accurate financial processes.

Role requires strong leadership, communication, and reliability; you will train new staff, ensure safety standards, and coordinate tasks with managers to deliver smooth casino operations.