Cage Operations Supervisor — Lead Casino Cash Operations

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a supervisor for cashiering functions. You will directly oversee cashiering operations, manage cage inventories and ensure regulatory compliance while addressing customer concerns within jurisdiction.

The role requires supervision, interview and training of staff, and maintaining a safe work environment. This position emphasizes strong interpersonal and communication skills and adherence to Tribal policies.

Qualifications

• High school diploma or GED; 1–2 years related experience or equivalent combination
• 1 year cage, banking and/or cashiering experience; 1 year supervisory experience
• Strong math skills and ability to calculate interest, commissions, percentages; excellent interpersonal and communication skills; proficient with department software

Responsibilities

• Supervise cashiering functions directly
• Manage cage inventory: Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, Poker Cage
• Address customer concerns/complaints within jurisdiction
• Ensure regulatory requirements are followed
• Interview, hire, train, schedule, appraise and supervise staff
• Promote positive public and employee relations
• Maintain a clean, safe work environment
• Perform other duties as assigned

Skills

Interpersonal skills

Communication skills

Mathematical aptitude

Computer skills

Education

High school diploma or GED

Job description

Seminole Hard Rock Hotel & Casino Tampa is seeking a supervisor for cashiering functions. You will directly oversee cashiering operations, manage cage inventories and ensure regulatory compliance while addressing customer concerns within jurisdiction.

The role requires supervision, interview and training of staff, and maintaining a safe work environment. This position emphasizes strong interpersonal and communication skills and adherence to Tribal policies.