Cage Operations Leader: Cash, Compliance & People

Cherokee Nation Entertainment; Tahlequah (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Cherokee Nation Entertainment seeks a Cage Manager to oversee Cage and Player Services operations, including cash handling, vault functions, and guest transactions, ensuring adherence to tribal and federal regulations. You will lead a department with hiring/firing authority and manage budgets and staffing.

The role requires strong leadership, compliance knowledge, and the ability to travel as needed, with extended shifts and exposure to casino environments.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Previous cashiering or casino experience required.
• Knowledge of accounting principles, gaming regulations, and Cage operations.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer applications and Cage-related systems.
• Must have and maintain a valid driver’s license and the ability to obtain and maintain gaming licensure.
• Ability to travel as required, including in-state and out-of-state travel with overnight stays.

Responsibilities

• Oversee daily Cage and Player Services operations, including cash handling, vault functions, and guest transactions.
• Supervise departmental staff, including hiring, scheduling, training, performance management, and corrective action.
• Ensure compliance with tribal, federal, state, and local regulations, including Title 31 and currency reporting requirements.
• Maintain departmental budgets, monitor labor costs, and review financial and operational reports. Enforce internal controls and partner with other departments to implement process improvements and system enhancements.
• Resolve guest and employee concerns within scope of authority and elevate issues as appropriate.
• Coordinate execution of promotions, drawings, and related Cage functions.
• Ensure operational accuracy, proper equipment functionality, and timely reporting of variances or suspicious activity.
• Support implementation of departmental policies, procedures, and operational projects.
• Perform other job-related duties as assigned.

Skills

Leadership

Cash handling

Gaming regulations

Staff supervision

Communication

Analytical skills

Driver's license

Travel ability

Education

Bachelor's degree or equivalent

Job description

Cherokee Nation Entertainment seeks a Cage Manager to oversee Cage and Player Services operations, including cash handling, vault functions, and guest transactions, ensuring adherence to tribal and federal regulations. You will lead a department with hiring/firing authority and manage budgets and staffing.

The role requires strong leadership, compliance knowledge, and the ability to travel as needed, with extended shifts and exposure to casino environments.