Cage Cash & Guest Service Associate

The Mint Gaming Hall; Franklin (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wage + tips

Weekly Pay

401K with company match

Big Fun

Job summary

The Mint Gaming Hall in Kentucky Downs is seeking a Cage Operations team member to accurately handle guest and company funds, assist guests, and uphold regulatory compliance. You will communicate shift-based updates, verify transactions, and report issues promptly while delivering high-quality guest service.

Requirements include a high school diploma or GED, 21+ years, 1–3 years related experience, and the ability to obtain a Kentucky gaming license. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• 1–3 years related experience required.
• Must be 21 years or older.
• Must pass pre-screening and background checks.
• Internal candidates must have six months in current position and meet Transfer/Promotion policy.

Responsibilities

• Communicate operational information and updates based on shift.
• Handle guest and company funds following regulations and policies.
• Maintain bank balance and safeguard cage assets.
• Assist guests with inquiries and advise on promotions and events.
• Conduct transaction verifications to avoid discrepancies and ensure compliance.
• Report malfunctions to Cage management and may perform minor repairs.
• Provide training to Team Members as requested.
• Report infractions of policies to Cage management promptly.
• Provide BIG Service to internal guests, greeting and assisting with a positive attitude.
• Develop and maintain professional relationships with managers, staff, guests, and vendors.

Skills

Cash handling

Guest service

Regulatory compliance

Communication

Education

High school diploma OR GED

Job description

The Mint Gaming Hall in Kentucky Downs is seeking a Cage Operations team member to accurately handle guest and company funds, assist guests, and uphold regulatory compliance. You will communicate shift-based updates, verify transactions, and report issues promptly while delivering high-quality guest service.

Requirements include a high school diploma or GED, 21+ years, 1–3 years related experience, and the ability to obtain a Kentucky gaming license. Equal opportunity employer.