Cafe Team Leader & Data-Driven Barista

Barnes & Noble Booksellers, Inc.; Duluth (MN); Hybrid; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Employee Discount

EAP

Sick Pay

Paid Time Off (PTO)

Company Paid Holidays

Transit benefits

401(k) with Company Match

Zusammenfassung

Barnes & Noble Booksellers, Inc. in Duluth, MN seeks a Café Team Expert to lead the café team, elevate the customer experience, and translate data into actionable strategies for sales, waste, and inventory. You will work with the Store Manager to execute café plans and develop staff for peak performance.

You will train and coach colleagues, maintain safety and hygiene standards, and help drive profitability while ensuring a welcoming atmosphere for customers and fellow team members.

Qualifikationen

• Reliable attendance and punctuality for scheduled shifts.
• Ability to work early mornings to late evenings, including weekends/holidays.
• Strong customer-service orientation and friendly demeanor.
• Willingness to learn, adapt, and lead by example.

Aufgaben

• Lead café team to deliver welcoming customer experiences.
• Collaborate with Store Manager to implement café action plans.
• Maintain attendance, scheduling, and floor leadership presence.
• Manage inventory, waste, and food/beverage presentation standards.
• Coach and train team on loss prevention and safety procedures.
• Support bookselling team when needed and drive café profitability.

Kenntnisse

Team leadership

Customer service

Inventory management

Barista skills

Tools

POS system

Cash handling

Jobbeschreibung

Barnes & Noble Booksellers, Inc. in Duluth, MN seeks a Café Team Expert to lead the café team, elevate the customer experience, and translate data into actionable strategies for sales, waste, and inventory. You will work with the Store Manager to execute café plans and develop staff for peak performance.

You will train and coach colleagues, maintain safety and hygiene standards, and help drive profitability while ensuring a welcoming atmosphere for customers and fellow team members.