Cafe Team Leader & Barista Coach

Barnes & Noble Booksellers, Inc.; Fremont (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits (Medical

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Café Team Expert to lead the café team, develop knowledge, and create a welcoming environment for customers. You collaborate with the Store Manager to implement café action plans and drive profitability through strong leadership and operational excellence.

The role emphasizes behaviors such as reliability, flexibility across store hours, proactive attitude, teamwork, and ongoing personal development to support company initiatives.

Qualifications

• Demonstrated leadership and ability to coach a cafe team.
• Strong customer service orientation with a customer-first mindset.
• Ability to review sales and inventory data to drive profitability.

Responsibilities

• Lead the cafe team to deliver friendly, efficient service.
• Maintain food and beverage presentation standards and coaching for displays.
• Assist with fast, accurate order taking and register operation.
• Support bookfloor team with cross-functional tasks when needed.
• Monitor loss prevention and maintain a safe store environment.

Skills

Leadership presence

Team coaching

Customer service

Inventory management

Tools

POS system

Job description

Barnes & Noble Booksellers, Inc. is seeking a Café Team Expert to lead the café team, develop knowledge, and create a welcoming environment for customers. You collaborate with the Store Manager to implement café action plans and drive profitability through strong leadership and operational excellence.

The role emphasizes behaviors such as reliability, flexibility across store hours, proactive attitude, teamwork, and ongoing personal development to support company initiatives.