Café Team Lead: Guest Experience & Operations

Life Time Inc.; New York (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and 39

401(k) retirement savings plan with公司

Job summary

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences, leading daily operations, and developing a high-performing team at our New York location.

This role combines service leadership with operations know-how, coaching teammates, ensuring food quality and safety, and driving labor, costs, and profitability in a fast-paced café setting.

Qualifications

• 1-2 years of leadership experience in a fast-casual or café setting.
• ServSafe Manager certification or equivalent.
• CPR/AED certification.
• Knowledge of food costing, scheduling, and basic profit & loss analysis.
• College degree in business, culinary arts, hospitality, or related field (preferred)

Responsibilities

• Leads day-to-day café operations focusing on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team to deliver guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Hospitality leadership

Guest engagement

Communication

Team coaching

Education

High School Diploma

Tools

POS systems

Inventory management

Food safety handling

Job description

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences, leading daily operations, and developing a high-performing team at our New York location.

This role combines service leadership with operations know-how, coaching teammates, ensuring food quality and safety, and driving labor, costs, and profitability in a fast-paced café setting.