Café Leadership & Guest Experience Lead

Life Time Inc.; Gilbert (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Life Time Inc. seeks an Assistant Café Leader to support the Café Leader in delivering guest experiences and leading daily café operations. You will coach team members, uphold food safety, and drive service standards to align with Life Time’s hospitality ethos.

You will assist in labor planning, inventory, and financial performance while fostering a high-performing team in a fast-paced café environment.

Qualifications

• High School Graduate or equivalent required.
• ServSafe Manager, ServSafe Alcohol Safety (if applicable), and CPR/AED certifications preferred.
• Leadership experience in fast-casual or café setting is required.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Hospitality leadership

Coaching

Communication

Team motivation

Food safety

POS systems

Inventory processes

Education

High School Diploma or equivalent

ServSafe Manager certification

ServSafe Alcohol Safety certification

CPR/AED certification

Tools

POS systems

Job description

Life Time Inc. seeks an Assistant Café Leader to support the Café Leader in delivering guest experiences and leading daily café operations. You will coach team members, uphold food safety, and drive service standards to align with Life Time’s hospitality ethos.

You will assist in labor planning, inventory, and financial performance while fostering a high-performing team in a fast-paced café environment.