Café Experience Lead & Team Coach

Life Time Inc.; Ocotillo (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily operations. This role focuses on hospitality, service standards, and shifting execution while coaching a high-performing team.

The position emphasizes teamwork, food safety, and brand standards, with duties including labor management, inventory oversight, and continued development of staff to sustain a strong café culture.

Qualifications

• High School graduate or equivalent.
• 1–2 years of leadership experience in a fast-casual or café setting.
• ServSafe Manager certification or equivalent.
• ServSafe Alcohol Safety or equivalent (if applicable).
• CPR/AED certification.
• College degree in business, culinary arts, hospitality, or related field (preferred).
• Knowledge of food handling and inventory processes.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Skills

Hospitality leadership

Guest engagement

Coaching

Communication

Organizational skills

Education

High School diploma

1–2 years leadership experience in fast-casual or café setting

College degree preferred

Tools

POS systems

Inventory processes

Job description

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily operations. This role focuses on hospitality, service standards, and shifting execution while coaching a high-performing team.

The position emphasizes teamwork, food safety, and brand standards, with duties including labor management, inventory oversight, and continued development of staff to sustain a strong café culture.