Assistant Café Leader: Guest Experience & Operations

Life Time Inc.; Raleigh (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily café operations. You will develop a high-performing team, coach staff, and ensure food quality and safety across shifts.

This role blends service leadership with operational know-how, focusing on hospitality standards, labor management, and driving guest satisfaction in a fast-paced café environment.

Qualifications

• Shows passion for hospitality and guest engagement.
• Leads by example in a fast-paced café environment.
• Experience with POS, food handling, and inventory processes.
• Ability to lift up to 20 lbs and perform physical tasks.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Skills

Hospitality

Guest engagement

Team leadership

Coaching

Communication

Organizational skills

Education

High School Diploma or equivalent

Preferred: business/culinary/hospitality degree

Tools

POS systems

Food handling & inventory processes

Job description

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily café operations. You will develop a high-performing team, coach staff, and ensure food quality and safety across shifts.

This role blends service leadership with operational know-how, focusing on hospitality standards, labor management, and driving guest satisfaction in a fast-paced café environment.