Cafe Team Lead — Guest Experience & Operations

Ziggi’s Coffee, LLC; Longmont (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

The Ziggi’s Coffee, LLC Assistant Manager in Longmont, CO partners with the General Manager to uphold operational excellence and guest-focused leadership, balancing accountability, teamwork, and a passion for coffee and people.

This role drives staff development, supports onboarding, maintains daily operations, and steps into leadership on shift to ensure a safe, positive store culture and consistent service for guests.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting.
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership experience

Operations management

Communication skills

Reliability

Initiative

Training & brand values

Job description

The Ziggi’s Coffee, LLC Assistant Manager in Longmont, CO partners with the General Manager to uphold operational excellence and guest-focused leadership, balancing accountability, teamwork, and a passion for coffee and people.

This role drives staff development, supports onboarding, maintains daily operations, and steps into leadership on shift to ensure a safe, positive store culture and consistent service for guests.