Cafe Team Lead - Guest Experience & Operations

Lifetime Products; Bloomington (IN); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Fully subsidized membership

Product discounts

401(k) match

Training & development

Paid sick leave

Job summary

Life Time is hiring for an Assistant Café Leader to support café operations and coach a high-performing team. You will uphold hospitality standards, manage shift execution, and drive service excellence while partnering with the Café Leader on labor, costs, and quality control.

Responsibilities include coaching staff, maintaining food safety, and fostering a guest-centric café culture aligned with Life Time standards.

Qualifications

• High school diploma or equivalent.
• 1–2 years of leadership experience in a fast-casual or café setting.
• Experience with POS systems, food handling, and inventory processes.
• ServSafe Manager certification or equivalent; CPR/AED certification; ServSafe Alcohol Safety if applicable.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Hospitality leadership

Team coaching

POS experience

Inventory management

Communication

Organizational skills

Food handling

Education

1-2 years leadership experience

Tools

POS systems

Inventory processes

Job description

Life Time is hiring for an Assistant Café Leader to support café operations and coach a high-performing team. You will uphold hospitality standards, manage shift execution, and drive service excellence while partnering with the Café Leader on labor, costs, and quality control.

Responsibilities include coaching staff, maintaining food safety, and fostering a guest-centric café culture aligned with Life Time standards.