Cafe Supervisory Leader: Growth & Guest Experience

Dunkin' - Dan's Management Company; Cranston (RI); Vor Ort; USD 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Tips

Free coffee & donuts

Employee meal

Growth opportunities

Paid time off

Supplemental income

Management training

401(k) matching

Insurance package

Tuition assistance

529 plans

Mortgage program

Zusammenfassung

Dan’s Management Co. is hiring for Senior Crew Captain roles at Dunkin locations in Rhode Island and Connecticut. The position focuses on coaching team members to meet brand standards, delivering excellent guest service, and preparing stores for opening or closing shifts.

Responsibilities include leading shifts, assigning tasks, and providing timely feedback to staff. The role offers growth potential, training opportunities, and competitive benefits for full-time employees.

Qualifikationen

• Fluent in English.
• Able to count money and make change.
• Must be a minimum of 18 years of age.
• Have a valid driver's license, reliable transportation, and motor vehicle insurance.
• Nights, weekends, and holidays.
• Basic computer and writing skills.

Aufgaben

• Maintain a safe, sanitary environment by following and enforcing food safety and sanitation guidelines.
• Assist in training and mentoring employees.
• Execute in-restaurant promotions and product rollouts in a timely manner.
• Follow and maintain quality and guest service standards including drive-through times.
• Ensure guest satisfaction by providing superior service and resolving guest complaints.
• Manage inventory and order food, beverages, equipment, and supplies.

Kenntnisse

Fluent in English

Money handling

Availability nights/weekends

Driver's license

Basic computer skills

Jobbeschreibung

Dan’s Management Co. is hiring for Senior Crew Captain roles at Dunkin locations in Rhode Island and Connecticut. The position focuses on coaching team members to meet brand standards, delivering excellent guest service, and preparing stores for opening or closing shifts.

Responsibilities include leading shifts, assigning tasks, and providing timely feedback to staff. The role offers growth potential, training opportunities, and competitive benefits for full-time employees.