Cafe Supervisor: Lead the Team & Guest Experience

Dunkin'; Providence (RI); Vor Ort; USD 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Tips

Free coffee

Employee meal

Growth opportunities

Paid time off

Management training

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Life insurance

Tuition benefits

529 plans

Zusammenfassung

Dan's Management Co. is seeking a Senior Crew Captain for Dunkin locations in Rhode Island. You will coach team members during shifts to maintain brand standards, deliver great guest service and prepare for opening or closing.

The role emphasizes leadership, training, and ensuring drive-through efficiency, inventory control, and prompt resolution of guest issues. This full-time position offers growth opportunities and comprehensive benefits.

Qualifikationen

• Fluent in English.
• Capable of counting money and making change.
• Must be at least 18 years old.
• Have a valid driver’s license and reliable transportation.
• Nights, weekends, and holidays.
• Basic computer and writing skills.

Aufgaben

• Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.
• Assist in the development of employees through training and mentoring.
• Assist in executing all in-restaurant marketing promotions and new product rollouts in a timely manner.
• Follow and maintain quality and guest service standards including drive-through times.
• Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.
• Manage inventory and order food and beverages, equipment and supplies as needed.
• Comply with all restaurant's brand and franchisee policies and procedures.
• Performs minor equipment repair & troubleshooting. Follow email protocols to notify the maintenance department of equipment malfunctions and/or potential problems.

Kenntnisse

Fluent in English

Counting money

18 years or older

Driver's license

Reliable transportation

Motor vehicle insurance

Nights/weekends/holidays

Basic computer skills

Jobbeschreibung

Dan's Management Co. is seeking a Senior Crew Captain for Dunkin locations in Rhode Island. You will coach team members during shifts to maintain brand standards, deliver great guest service and prepare for opening or closing.

The role emphasizes leadership, training, and ensuring drive-through efficiency, inventory control, and prompt resolution of guest issues. This full-time position offers growth opportunities and comprehensive benefits.