Cafe Shift Supervisor: Craft Coffee & Lead a Team

Starbucks Corp.; North Canton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in North Canton, Ohio, to lead daily shift operations and cultivate a warm, inviting cafe experience for customers. You will coach a small team to follow recipes, manage cash handling, and maintain safety standards while delivering consistent service.

The role emphasizes hands-on leadership, people development, and a commitment to ensuring every customer leaves with a quality drink and positive interaction.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach beverage/food preparation to standard recipes or customer customizations.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food products, cash handling, and store safety.
• Coach and coordinate tasks for team members during busy periods.

Skills

Direct team

Customer service

Communication

Retail knowledge

Teamwork

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in North Canton, Ohio, to lead daily shift operations and cultivate a warm, inviting cafe experience for customers. You will coach a small team to follow recipes, manage cash handling, and maintain safety standards while delivering consistent service.

The role emphasizes hands-on leadership, people development, and a commitment to ensuring every customer leaves with a quality drink and positive interaction.