Shift Supervisor, Coffeehouse - Craft, Lead & Connect

Starbucks Corp.; Massillon (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with employer match

Bean Stock equity program

Tuition coverage via Starbucks College

Paid vacation and sick time

Bonus opportunities

Job summary

Starbucks Coffee Company in Massillon, OH is seeking a dedicated shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for customers and partners alike.

You’ll coach team members, maintain quality standards for beverages and food, handle cash and safety procedures, and collaborate with store leadership to deliver remarkable guest experiences during flexible hours.

Qualifications

• Six months in a role with customer interaction and requests fulfilled.
• Six months delegating tasks to multiple employees and coordinating.
• Ability to coach and prepare beverages/food to standard recipes.

Responsibilities

• Lead shift operations with guest focus and quality beverages.
• Coach and develop team members to maintain standards.
• Ensure cash handling, safety and store policies are followed.

Skills

Directing others

Customer service

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Massillon, OH is seeking a dedicated shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for customers and partners alike.

You’ll coach team members, maintain quality standards for beverages and food, handle cash and safety procedures, and collaborate with store leadership to deliver remarkable guest experiences during flexible hours.