Coffeehouse Shift Lead: Craft, Community & Growth

Starbucks Corp.; Chardon (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. in Ohio is seeking a skilled Shift Supervisor to lead a cafe team with craft and heart, ensuring a warm, welcoming space for the community.

You will train and coach teammates, uphold standards for beverages and food, manage tickets and cash handling, and support store leadership with daily operations during your shift. This role emphasizes customer connection, teamwork, and reliable execution of recipes and safety policies.

Qualifications

• Six months in a customer-facing role or similar experience.
• Six months in a supervisory/coordination role with 2+ staff.
• Ability to work flexible hours including mornings, evenings, weekends or holidays.

Responsibilities

• Lead daily shift with craft and heart to greet customers.
• Ensure quality beverages and food per standard recipes.
• Delegate tasks and supervise two or more teammates.
• Uphold store policies, cash handling and safety protocols.

Skills

Leadership

Customer service

Communication

Team collaboration

Coaching/Training

Retail knowledge

Job description

Starbucks Corp. in Ohio is seeking a skilled Shift Supervisor to lead a cafe team with craft and heart, ensuring a warm, welcoming space for the community.

You will train and coach teammates, uphold standards for beverages and food, manage tickets and cash handling, and support store leadership with daily operations during your shift. This role emphasizes customer connection, teamwork, and reliable execution of recipes and safety policies.