Cafe Shift Leader: Mentor Teams, Elevate Guest Experience

Starbucks Corp.; Brockton (MA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition coverage

Résumé du poste

Starbucks Corp. is seeking a Shift Manager in Brockton, MA to lead a team on shift and ensure exceptional customer service. This role focuses on coaching staff, maintaining smooth store operations, and delivering a welcoming experience to every guest.

Ideal candidates bring at least one year of retail management experience or military service, plus strong organizational and interpersonal skills. Benefits include comprehensive health coverage, savings plans, and tuition support.

Qualifications

• One year retail / customer service management experience.
• Two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsabilités

• Lead a team and manage shift operations.
• Provide mentorship and training.
• Drive customer service excellence.
• Support store performance and operations.

Connaissances

Retail management

Team leadership

Coaching

Interpersonal skills

Problem solving

Description du poste

Starbucks Corp. is seeking a Shift Manager in Brockton, MA to lead a team on shift and ensure exceptional customer service. This role focuses on coaching staff, maintaining smooth store operations, and delivering a welcoming experience to every guest.

Ideal candidates bring at least one year of retail management experience or military service, plus strong organizational and interpersonal skills. Benefits include comprehensive health coverage, savings plans, and tuition support.