Shift Leader — Grow, Lead & Elevate Customer Moments

Starbucks; Cambridge (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with employer match

Paid time off

Job summary

Starbucks Coffee Company in Cambridge, MA is seeking a Shift Manager to lead with purpose, mentor partners, and ensure a welcoming guest experience during each shift. You will learn to run a multi-million dollar business, coach a team, and advance toward the next steps in your Starbucks journey through hands-on experience and training.

The role emphasizes growth, teamwork, and service excellence within a community-focused cafe.

Qualifications

• One year retail/customer service management experience or 4+ years US military service.
• One year supervising others; teambuilding and coaching.
• Strong organizational and problem solving skills.

Responsibilities

• Lead store operations with purpose and mentor team members.
• Run a multi-million dollar business and manage shifts effectively.
• Create a welcoming space for customers and partners.

Skills

Retail leadership

Team leadership

Customer service

Education

High school diploma or equivalent

Job description

Starbucks Coffee Company in Cambridge, MA is seeking a Shift Manager to lead with purpose, mentor partners, and ensure a welcoming guest experience during each shift. You will learn to run a multi-million dollar business, coach a team, and advance toward the next steps in your Starbucks journey through hands-on experience and training.

The role emphasizes growth, teamwork, and service excellence within a community-focused cafe.