Café Operations & Safety Manager

LifeBridge Community Services; New Haven (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Vacation, sick and personal days

Paid Holidays

Life insurance

EAP program

Wellness day events

Job summary

LifeBridge Community Services seeks a Café Manager to oversee daily cafe operations, ensuring top food-safety standards and managing volunteers across multiple locations. You will interact with program participants, handle reservations, and supervise meals from ordering to cleanup.

Qualifications include a high school diploma, strong organizational and communication skills, and experience in food handling. Must be reliable, able to travel to meal sites, and maintain professional conduct.

Qualifications

• Ability to interact with a diverse population, especially with the elderly.
• High school graduate or equivalent.
• Clean criminal history.
• Impeccable integrity and possess the ability to use good judgment.
• Consistently reliable, flexible, and possess the ability to work under deadlines.
• Strong organizational skills with the proven ability to consistently maintain attention to detail and accuracy.
• Strong customer service and interpersonal skills, with the ability to supervise volunteers.
• Effective communication skills with the ability to read, write and speak English fluently, bilingual is a plus.
• Present with a neat, clean and professional appearance.
• Experience in food handling, food preparation and food serving, elderly nutrition and/or similar work experience is a plus.
• Be able to travel as needed to cover at any Meal Site.

Responsibilities

• Supervise the daily ordering, serving, and clean‑up of meals in an accurate and timely manner
• Maintain a meal reservation system in accordance with program rules and regulations and assist in enrolling new program participants
• Consistently interact with all program participants in a courteous and respectful manner to ensure their confidence and trust in the FSE Program and the Agency
• Review all program participant requests and determine the appropriate action
• Handle all program participant complaints promptly
• Report any identified social or health needs to the Food Service Operations Manager
• Respect the confidentiality of program participants
• Maintain a professional demeanor and appearance
• Order supplies as needed, in an accurate and timely manner, in accordance with program guidelines
• Oversee and supervise the daily activities of onsite volunteers
• Develop and maintain effective working relationships with all volunteers, and create and maintain a respectful and productive work environment that engages all volunteers in such a way that they remain committed to the program
• Assist in recruiting and identifying potential volunteers
• Accurately record and account for all donations and monies received onsite and forward them on a daily basis to the LifeBridge Community Services Billing Specialist in accordance with the policy and procedure manual
• Accurately maintain required daily attendance, meal temperature and meal evaluations records and forward them on a weekly basis to the LifeBridge Community Services Billing Specialist

Skills

Customer service

Volunteer supervision

Attention to detail

Communication

English fluency

Education

High school diploma or equivalent

Job description

LifeBridge Community Services seeks a Café Manager to oversee daily cafe operations, ensuring top food-safety standards and managing volunteers across multiple locations. You will interact with program participants, handle reservations, and supervise meals from ordering to cleanup.

Qualifications include a high school diploma, strong organizational and communication skills, and experience in food handling. Must be reliable, able to travel to meal sites, and maintain professional conduct.