Café Operations Supervisor – Food Service Leader

Boys-; Goshen (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Boys- Café Operations seeks a dedicated Café Supervisor to lead daily food service operations, ensure safety and compliance, and uphold grant reporting standards. You will supervise staff, manage meal preparation, inventory, and sanitation while coaching and supporting team members.

The role requires at least 2 years in related food service settings, strong organizational and communication skills, and the ability to engage youth in a respectful, supportive environment.

Qualifications

• Minimum of 2 years of experience in food service, hospitality, school nutrition, institutional food service, or a related environment preferred.
• Experience working in a youth-serving environment preferred.
• Knowledge of food safety, sanitation, food handling, and storage practices.
• Ability to accurately maintain records and follow detailed grant, regulatory, and organizational requirements.
• Strong organizational and time-management skills with the ability to manage multiple daily priorities.
• Strong verbal and written communication skills.
• Ability to lead staff while also actively participating in daily café operations.
• Proficiency with Microsoft Office and other relevant systems.
• Reliable transportation, valid driver’s license, and active automobile insurance as required by the position.
• Ability to meet the physical demands of the role, including prolonged standing and regularly lifting/moving food, supplies, and equipment.

Responsibilities

• Lead, manage, and hold café staff accountable for performance, attendance, food safety, and daily responsibilities.
• Provide daily direction, coaching, feedback, and support to café staff.
• Assist with staff onboarding, training, scheduling, and coverage.
• Oversee daily preparation, service, and distribution of meals and snacks according to established menus and schedules.
• Ensure appropriate portioning and timely, efficient meal service.
• Maintain organized food preparation, serving, storage, and dining areas.
• Monitor food and supply inventory, coordinate ordering needs, and minimize unnecessary waste.
• Ensure equipment and café spaces are maintained appropriately and communicate maintenance needs.
• Provide active supervision of members during meal and snack periods.
• Maintain a safe, welcoming, organized, and respectful café environment.
• Establish and reinforce behavior expectations and respond appropriately to concerns.
• Coordinate with program staff to support smooth transitions and meal schedules.
• Build positive relationships with members while maintaining appropriate boundaries and supervision.
• Ensure food is prepared, stored, served, and disposed of according to applicable food safety and sanitation requirements.
• Ensure café staff consistently follow food handling, sanitation, hygiene, and cleaning procedures.
• Monitor required temperatures, storage practices, and other food safety controls.
• Maintain required certifications and immediately address or report safety and compliance concerns.
• Ensure meal and snack service meets applicable grant and funding requirements.
• Accurately complete required meal counts and tallies at the point of distribution, along with required attendance, production, or other records.
• Maintain accurate and organized documentation to support reporting, reimbursement, monitoring, and audits.
• Participate in grant monitoring visits or reviews and address identified compliance needs.
• Responsibly manage food, supplies, equipment, and grant-funded resources while identifying opportunities to reduce waste and improve efficiency.

Skills

Organizational & time-management

Verbal & written communication

Team leadership

Tools

Microsoft Office

Job description

Boys- Café Operations seeks a dedicated Café Supervisor to lead daily food service operations, ensure safety and compliance, and uphold grant reporting standards. You will supervise staff, manage meal preparation, inventory, and sanitation while coaching and supporting team members.

The role requires at least 2 years in related food service settings, strong organizational and communication skills, and the ability to engage youth in a respectful, supportive environment.