Cafe Operations Manager — Government Contract Leader

VetJobs; Blackstone (VA); On-site; USD 60,000 - 75,000; Full time

Job summary

Fire Creek Services Company (FCSC) on behalf of Sweetwater Cafe is seeking a full-time Café Manager in Blackstone, VA, located at the U.S. Department of State, FASTC.

The Café Manager oversees daily operations, supervises staff, and ensures compliance with health, safety, and contract requirements while delivering excellent customer service. The ideal candidate has 10+ years in food service and prior management experience, with a proven ability to train teams, control costs, and maintain high

Qualifications

• Minimum Ten (10) or more years of relevant experience in the food service industry.
• Minimum Five (5) years of management experience in food service.
• High School Diploma required. Associates degree (A.A.) or equivalent from two-year college or technical school desired.
• Demonstrated knowledge of food service operations, food handling and safety regulations in compliance with industry regulations and best practices.
• Excellent communication skills.
• Excellent stress management and ability to maintain composure.
• Ability to prioritize workload, solve problems quickly and interact with others to achieve efficient, seamless workflow.

Responsibilities

• Oversee daily café operations, including opening and closing procedures.
• Ensure compliance with all health and safety regulations.
• Ensure compliance with all contract deliverables.
• Manage inventory, order supplies and monitor the COGs.
• Recruit, train, and supervise café staff.
• Coach and mentor under-performing staff to improve their skills and report all personnel issues.
• Ensure all team members are fully trained and adhere to all food handling and safety guidelines.
• Ensure customers’ needs are met, resolve complaints, and customer service is the focus of each employee.
• Implement strategies to improve customer service and meet the unique needs of the FASTC community.

Job description

Fire Creek Services Company (FCSC) on behalf of Sweetwater Cafe is seeking a full-time Café Manager in Blackstone, VA, located at the U.S. Department of State, FASTC.

The Café Manager oversees daily operations, supervises staff, and ensures compliance with health, safety, and contract requirements while delivering excellent customer service. The ideal candidate has 10+ years in food service and prior management experience, with a proven ability to train teams, control costs, and maintain high