Cafe Manager (Sweetwater Cafe) - Blackstone VA

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Blackstone (VA)

On-site

USD 60,000 - 75,000

Full time

20 hours ago
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Job summary

Fire Creek Services Company (FCSC) on behalf of Sweetwater Cafe is seeking a full-time Café Manager in Blackstone, VA, located at the U.S. Department of State, FASTC.

The Café Manager oversees daily operations, supervises staff, and ensures compliance with health, safety, and contract requirements while delivering excellent customer service. The ideal candidate has 10+ years in food service and prior management experience, with a proven ability to train teams, control costs, and maintain high

Qualifications

  • Minimum Ten (10) or more years of relevant experience in the food service industry.
  • Minimum Five (5) years of management experience in food service.
  • High School Diploma required. Associates degree (A.A.) or equivalent from two-year college or technical school desired.
  • Demonstrated knowledge of food service operations, food handling and safety regulations in compliance with industry regulations and best practices.
  • Excellent communication skills.
  • Excellent stress management and ability to maintain composure.
  • Ability to prioritize workload, solve problems quickly and interact with others to achieve efficient, seamless workflow.

Responsibilities

  • Oversee daily café operations, including opening and closing procedures.
  • Ensure compliance with all health and safety regulations.
  • Ensure compliance with all contract deliverables.
  • Manage inventory, order supplies and monitor the COGs.
  • Recruit, train, and supervise café staff.
  • Coach and mentor under-performing staff to improve their skills and report all personnel issues.
  • Ensure all team members are fully trained and adhere to all food handling and safety guidelines.
  • Ensure customers’ needs are met, resolve complaints, and customer service is the focus of each employee.
  • Implement strategies to improve customer service and meet the unique needs of the FASTC community.

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Summary

Fire Creek Services Company (FCSC) on behalf of Sweetwater Cafe is seeking a full-time Café Manager. The Cafe Manager is responsible for overseeing day-to-day operations of the café, working in a supervisory role overseeing food operations, monitoring productivity, and providing feedback to ensure employees are providing the best experience possible to the customers. The position is based in Blackstone, VA at the U.S. Department of State, Foreign Affairs Security Training Center (FASTC).

Essential Functions
  • Oversee daily café operations, including opening and closing procedures.
  • Ensure compliance with all health and safety regulations.
  • Ensure compliance with all contract deliverables.
  • Manage inventory, order supplies and monitor the COGs.
  • Recruit, train, and supervise café staff.
  • Coach and mentor under-performing staff to improve their skills and report all personnel issues.
  • Ensure all team members are fully trained and adhere to all food handling and safety guidelines.
  • Ensure customers’ needs are met, resolve complaints, and customer service is the focus of each employee.
  • Implement strategies to improve customer service and meet the unique needs of the FASTC community.
  • Accurately complete administrative paperwork as required by the company and contract.
  • Maintain a favorable working relationship with all employees to promote cooperative and harmonious working environment to facilitate positive employee morale, productivity, and continued improvement.
  • Perform duties of subordinates, as needed.
  • Perform all other job-related duties as assigned.
Supervisory Responsibility

This position has supervisory responsibilities.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.

Frequently lift or move objects up to 10 pounds.

Occasionally lift or move objects up to 25 pounds.

Ability to stand for long periods of time must be able to push and pull up to 40 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Must be able to work indoor conditions 90% of the time.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Auto req ID

482821BR

Minimum Education Required

Bachelors

Additional Qualifications/Responsibilities
Position Type/Expected Hours of Work

This is a full-time position. Core Monday through Friday schedule with occasional evening or weekend hours as job duties demand.

Travel

Manager may be required to travel locally to procure goods as needed.

Experience
  • Minimum Ten (10) or more years of relevant experience in the food service industry
  • Minimum Five (5) years of management experience in food service
Education

High School Diploma required. Associates degree (A.A.) or equivalent from two-year college or technical school desired.

Additional Eligibility Qualifications
  • Demonstrated knowledge of food service operations, food handling and safety regulations in compliance with industry regulations and best practices.
  • Excellent communication skills.
  • Excellent stress management and ability to maintain composure.
  • Ability to prioritize workload, solve problems quickly and interact with others to achieve efficient, seamless workflow.
Experience Serving Large Groups Or Events Preferred

Experience working in a government setting preferred.

Certificates/Security Clearances/Other

Experience with government contracts preferred.

Security Clearance

None required. Must pass NCIC background check.

City*

Blackstone

State*

Virginia

Job_Category

Management

Job Code

Contract Specialist

Affiliate Sponsor

All Native

Salary Range

Not Disclosed

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