Café Operations Leader

Corner Market Cafe; Providence (RI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Company Matching 401(k)

Flexible Spending Accounts

Tuition Reimbursement

Paid Time Off

Job summary

Corner Market Café is seeking a hands-on Café Operations Manager to lead daily operations, coach a diverse team, and uphold service, quality, cleanliness, safety, and guest satisfaction. The role requires visible leadership, coaching, and the ability to balance people leadership with operational responsibilities.

You will report to the District Manager, oversee scheduling, inventory, and standards across six days per week, with a minimum 45 hours.

Qualifications

• A high school diploma or equivalent experience preferred.
• Supervisory or management experience in a café, restaurant, hospitality, or customer service environment preferred.
• Criminal background check and drug screening required.
• ServSafe certification or the ability to obtain certification.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Ability to make decisions, prioritize tasks, and solve problems independently.

Responsibilities

• Recruit, interview, train, and retain team members who provide excellent customer service
• Establish clear expectations and hold employees accountable to company standards
• Coach employees through performance, service, and operational opportunities
• Direct daily café activities to ensure efficient and consistent operations
• Manage employee scheduling, staffing levels, labor, and daily coverage
• Monitor inventory and ensure appropriate product availability
• Maintain standards for food preparation, product quality, cleanliness, and sanitation
• Follow and enforce food safety and workplace safety procedures

Skills

Leadership

Communication skills

Problem solving

Teamwork

Education

High school diploma or equivalent

ServSafe certification or ability to obtain certification

Job description

Corner Market Café is seeking a hands-on Café Operations Manager to lead daily operations, coach a diverse team, and uphold service, quality, cleanliness, safety, and guest satisfaction. The role requires visible leadership, coaching, and the ability to balance people leadership with operational responsibilities.

You will report to the District Manager, oversee scheduling, inventory, and standards across six days per week, with a minimum 45 hours.