Café Operations & Guest Experience Lead

Life Time Inc.; New York (NY); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and $5

401(k) retirement savings plan with公司

Training and professional development

Paid sick leave where required by law

Job summary

Life Time Inc. in New York is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences, leading daily operations, and developing a high-performing team. You will coach teammates, manage labor and food costs, and uphold Life Time standards with a strong focus on safety and service.

This hourly role offers growth in a fast-paced café, opportunities to impact guest satisfaction, and a comprehensive benefits package for full-time teammates.

Qualifications

• 1–2 years of leadership experience in a fast-casual or café setting
• Strong hospitality and guest-engagement focus
• Experience with POS systems and inventory processes
• Ability to lift up to 20 lbs repeatedly and perform physical tasks

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Skills

Leadership

Hospitality

Coaching

Communication

Food handling

Education

High School Diploma or equivalent

ServSafe Manager certification

CPR/AED certification

Tools

POS systems

Inventory management

Job description

Life Time Inc. in New York is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences, leading daily operations, and developing a high-performing team. You will coach teammates, manage labor and food costs, and uphold Life Time standards with a strong focus on safety and service.

This hourly role offers growth in a fast-paced café, opportunities to impact guest satisfaction, and a comprehensive benefits package for full-time teammates.