Cafe Operations & Guest Experience Lead

Kent Companies; Haskell (TX); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Flexible hours

Résumé du poste

The Rustic Cafe Manager position in Texas at Kent Companies seeks a capable leader to drive sales and profitability by directing staff and ensuring an exceptional guest experience. You will oversee daily operations and uphold brand standards across the unit.

Join Kent Companies to manage HR processes, scheduling, payroll data, and performance coaching. Flexibility to work days, evenings, weekends, and holidays is required to succeed in this role.

Qualifications

• Minimum management and restaurant experience required.
• Ability to work flexible hours including weekends and holidays.
• Must pass a drug test.

Responsabilités

• Motivate and develop team toward operational excellence.
• Ensure guest satisfaction during every visit.
• Manage daily paperwork, sales reports and unit profitability.
• Maintain cleanliness and sanitation standards at all times.
• Create and manage staffing schedules based on sales data.
• Discipline staff when needed and enforce brand standards.
• Oversee HR functions at the unit level (hiring, payroll data).
• Train staff on POS systems and front/back of house operations.
• Perform other duties as assigned.

Connaissances

Guest service

Leadership

Staff development

Operations management

Budgeting

HR functions

POS systems

Sanitation

Description du poste

The Rustic Cafe Manager position in Texas at Kent Companies seeks a capable leader to drive sales and profitability by directing staff and ensuring an exceptional guest experience. You will oversee daily operations and uphold brand standards across the unit.

Join Kent Companies to manage HR processes, scheduling, payroll data, and performance coaching. Flexibility to work days, evenings, weekends, and holidays is required to succeed in this role.