Café Manager: Lead Team, Deliver Delight

Grand Central Bakery; Seattle (WA); On-site; USD 72,000 - 92,000; Full time

Job summary

Grand Central Bakery in Seattle, WA is seeking a Café Manager to lead a single-location cafe, balancing guest experience with operational excellence. You will recruit, train, and develop café staff while driving sales and profitability in a fast-paced environment.

The role requires a strong customer-service mindset, team leadership, and hands-on management across food prep, service, and safety standards to maintain quality and costs.

Qualifications

• Minimum 3 years of cafe/restaurant management experience.
• Strong leadership and coaching abilities.
• Excellent customer service and communication skills.

Responsibilities

• Models brand promise and delivers exceptional customer service.
• Sets the bar for helpful, knowledgeable staff and coaches others.
• Maintains warm, welcoming café environment and ensures safety/health standards.
• Manages costs, payroll, inventory, and budgeting to support profitability.
• Drives sales goals with analysis of KPIs and scheduling.
• Develops and mentors a strong café team aligned with MVV.

Skills

Customer service

Team leadership

Budget management

Staff development

Operations management

Tools

POS (Point of Sale)

Open Book Management tools

Computer

HRIS/ATS/Payroll systems

Kitchen equipment knowledge

Job description

Grand Central Bakery in Seattle, WA is seeking a Café Manager to lead a single-location cafe, balancing guest experience with operational excellence. You will recruit, train, and develop café staff while driving sales and profitability in a fast-paced environment.

The role requires a strong customer-service mindset, team leadership, and hands-on management across food prep, service, and safety standards to maintain quality and costs.