Cafe Manager — Lead Creative Dining & Service Excellence

Bon Appétit Management Company; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holidays

Discount Marketplace

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit Management Company is seeking a Cafe Manager in New York to lead dining services in a main dining room and special functions. You will manage a team of food service professionals, coordinate with the Chef and management team, and align service with client operations.

The role emphasizes quality, customer service, and interdepartmental collaboration while supporting growth opportunities for staff within a contract food service environment.

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Responsibilities

• Oversees dining services operations of a small to medium volume location.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Skills

Food service supervisory experience

Hospitality knowledge

MS Office proficiency (Word, Excel, PP

ServSafe Certification

Education

Associate’s degree (preferred)

Tools

MS Office

Job description

Bon Appetit Management Company is seeking a Cafe Manager in New York to lead dining services in a main dining room and special functions. You will manage a team of food service professionals, coordinate with the Chef and management team, and align service with client operations.

The role emphasizes quality, customer service, and interdepartmental collaboration while supporting growth opportunities for staff within a contract food service environment.