Café Manager | Lead Café Ops & Guest Experience

Hunter Super Techs - TurnPoint; Leland (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vison/Life/STD insurance

Paid Time Off

401(k) Retirement Plan with match

Café discounts

Job summary

Port City Java in Leland, NC is seeking a Café Manager to lead daily cafe operations, uphold brand standards, and drive customer service excellence.

You will supervise baristas, manage schedules, training, hiring, inventories, and ensure compliance with health and safety regulations, while delivering strong financial performance across assigned locations.

This role requires leadership, communication, and hands-on coaching to meet goals and maintain service quality in a busy cafe setting.

Qualifications

• Experience leading cafe or fast-service teams.
• Strong customer-service mindset and communication skills.
• Knowledge of health and safety regulations for foodservice.

Responsibilities

• Provide superior customer service and satisfaction daily.
• Maintain cleanliness and sanitation in the cafe.
• Enforce local food safety regulations and health department guidelines.
• Ensure product quality and integrity of all food and beverages.
• Lead Baristas, guiding and directing staff to meet goals.
• Recruit, interview, and hire new Baristas; train them to succeed.
• Create weekly schedules for the cafe staff.
• Manage staff performance including coaching and disciplinary actions.

Skills

Staff leadership

Customer service excellence

Scheduling and training

Food safety compliance

Tools

POS systems

Cash handling

Job description

Port City Java in Leland, NC is seeking a Café Manager to lead daily cafe operations, uphold brand standards, and drive customer service excellence.

You will supervise baristas, manage schedules, training, hiring, inventories, and ensure compliance with health and safety regulations, while delivering strong financial performance across assigned locations.

This role requires leadership, communication, and hands-on coaching to meet goals and maintain service quality in a busy cafe setting.