Café Guest Experience Lead

Sonesta Hotels; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

HSA with Company Match

401(k) Plan

Paid Vacation

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels is looking for a Café Attendant in Phoenix to deliver welcoming guest service across café and breakfast operations. You’ll help with light food preparation, stock, and maintaining clean, well‑presented spaces throughout shifts.

The role suits someone who enjoys fast-paced hospitality, values teamwork, and takes pride in guest engagement and operational detail. Flexible availability is a plus.

Qualifications

• Experience in café, coffee shop, or food service environments preferred.
• Strong communication and customer-service orientation.
• Ability to work effectively in a fast-paced hospitality setting.

Responsibilities

• Provide friendly, attentive guest service across café, breakfast, buffet, and grab-and-go operations.
• Assist with basic food preparation and presentation following safety standards.
• Monitor stations for quality, cleanliness, and stock levels.
• Maintain cleanliness and organization of café spaces and service counters.
• Operate POS systems and process guest transactions accurately.

Skills

Customer service

Communication

Teamwork

Guest engagement

Tools

POS systems

Job description

Sonesta International Hotels is looking for a Café Attendant in Phoenix to deliver welcoming guest service across café and breakfast operations. You’ll help with light food preparation, stock, and maintaining clean, well‑presented spaces throughout shifts.

The role suits someone who enjoys fast-paced hospitality, values teamwork, and takes pride in guest engagement and operational detail. Flexible availability is a plus.