Café Attendant: Warm Hospitality & Coffee Service

Sonesta Hotels International Corporation in; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 2024

401(k) Retirement Plan with Company 0

Job summary

Sonesta International Hotels is seeking a Café Attendant to help create welcoming guest experiences in a fast-paced hotel café environment. You’ll assist with light food preparation, buffet and grab-and-go service, and ensure spaces are clean, stocked, and guest-ready throughout the day.

You’ll interact with guests, maintain food quality, and support opening/closing duties while collaborating with Culinary, Stewarding, and Food & Beverage teams to ensure smooth daily operations and high

Qualifications

• Previous café, coffee shop, buffet, restaurant, hospitality, or customer service experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong communication, teamwork, and guest service skills.
• Knowledge of basic food preparation, food handling, sanitation procedures, and food safety standards preferred.
• Experience using POS systems and handling guest transactions preferred.
• Flexible availability including mornings, weekends, holidays, and event support as needed.
• A passion for hospitality, teamwork, guest engagement, and creating welcoming dining experiences.

Responsibilities

• Provide friendly, attentive, and efficient guest service across café, breakfast, buffet, and grab-and-go operations.
• Prepare and replenish light food offerings including breakfast items, snacks, pastries, coffee, beverages, salads, and grab-and-go products.
• Monitor buffet and café stations to ensure food quality, freshness, cleanliness, presentation, and stock levels are consistently maintained.
• Assist with basic food preparation, setup, portioning, and presentation according to hotel and food safety standards.
• Maintain cleanliness and organization across café spaces, buffet stations, beverage areas, seating areas, and service counters.
• Restock food, beverages, utensils, condiments, cups, plates, and operational supplies throughout shifts.
• Operate POS systems and process guest transactions accurately as needed.
• Follow food safety regulations, sanitation procedures, HACCP guidelines, and hotel operational standards at all times.
• Assist with opening duties, closing side work, inventory support, and operational setup or breakdown tasks.
• Partner closely with Culinary, Stewarding, and Food & Beverage teams to support smooth daily operations and guest satisfaction.
• Support banquet, catering, breakfast, and high-volume service periods as needed.
• Any other duties as assigned.

Skills

Guest service

Communication

Teamwork

Food handling

POS systems

Hospitality

Tools

POS systems

Job description

Sonesta International Hotels is seeking a Café Attendant to help create welcoming guest experiences in a fast-paced hotel café environment. You’ll assist with light food preparation, buffet and grab-and-go service, and ensure spaces are clean, stocked, and guest-ready throughout the day.

You’ll interact with guests, maintain food quality, and support opening/closing duties while collaborating with Culinary, Stewarding, and Food & Beverage teams to ensure smooth daily operations and high