Café Attendant - Guest-Focused Breakfast & Café Service

Reitmr; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Employee discounts

Job summary

Sonesta International Hotels is seeking a Café Attendant to enhance guest experiences in a fast-paced café environment. You will support daily café operations, assist with light food preparation, and ensure buffet and grab-and-go offerings are well-stocked and maintained.

You will thrive if you enjoy interacting with guests, keeping spaces clean and organized, and working collaboratively with Culinary, Stewarding, and F&B teams to meet high service standards.

Qualifications

• Previous café, coffee shop, buffet, restaurant, hospitality or customer service experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong communication, teamwork and guest service skills.
• Knowledge of basic food preparation, food handling and sanitation procedures preferred.

Responsibilities

• Provide friendly, attentive, and efficient guest service across café, breakfast, buffet, and grab-and-go operations.
• Prepare and replenish light food offerings including breakfast items, snacks, pastries, coffee, beverages, salads, and grab-and-go products.
• Monitor buffet and café stations to ensure food quality, freshness, cleanliness, presentation, and stock levels are maintained.
• Assist with basic food preparation, setup, portioning, and presentation according to food safety standards.
• Maintain cleanliness and organization across café spaces, buffet stations, beverage areas, seating areas, and service counters.
• Restock food, beverages, utensils, condiments, cups, plates, and operational supplies throughout shifts.
• Operate POS systems and process guest transactions accurately as needed.
• Follow food safety regulations, sanitation procedures, HACCP guidelines, and hotel operational standards.
• Assist with opening duties, closing side work, inventory support, and operational setup or breakdown tasks.
• Partner with Culinary, Stewarding, and Food & Beverage teams to support daily operations and guest satisfaction.
• Support banquet, catering, breakfast, and high-volume service periods as needed.
• Any other duties as assigned.

Skills

Guest service

Communication

Teamwork

Food handling

Tools

POS systems

Job description

Sonesta International Hotels is seeking a Café Attendant to enhance guest experiences in a fast-paced café environment. You will support daily café operations, assist with light food preparation, and ensure buffet and grab-and-go offerings are well-stocked and maintained.

You will thrive if you enjoy interacting with guests, keeping spaces clean and organized, and working collaboratively with Culinary, Stewarding, and F&B teams to meet high service standards.