Cafe General Manager - Lead Operations & Guest Experience

Au Bon Pain; New Brunswick (NJ); On-site; USD 60,000 - 85,000; Full time

Job summary

A renowned bakery café chain is seeking a General Manager to oversee operations in New Brunswick. The role involves ensuring exceptional customer satisfaction, leading a dedicated team, and maintaining high standards in café performance. Candidates should have a strong background in food service, proven leadership skills, and excellent communication abilities. This position requires working a minimum of 50 hours per week, with responsibilities in staff development and achieving financial goals.

Qualifications

• 1-3 years of experience in food service.
• Operations experience with full P&L responsibility required.
• Exceptional track record in consistently leading and driving a team to deliver results.

Responsibilities

• Ensure excellence in cafe operations and guest satisfaction.
• Foster a culture of total customer experience.
• Attract, retain, and develop a superior team.
• Achieve sales and profit goals.

Skills

Leadership

Communication

Decision Making

Customer Service

Education

College Degree in hospitality

Post-secondary required

Tools

MS Office Suite

Job description

A renowned bakery café chain is seeking a General Manager to oversee operations in New Brunswick. The role involves ensuring exceptional customer satisfaction, leading a dedicated team, and maintaining high standards in café performance. Candidates should have a strong background in food service, proven leadership skills, and excellent communication abilities. This position requires working a minimum of 50 hours per week, with responsibilities in staff development and achieving financial goals.