Café Experience & Operations Leader

TSP talent; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Job summary

TSP talent in Philadelphia is seeking a Café Manager to lead daily operations of our food service team. You will oversee barista staff, ensure top guest service, and uphold brand standards while managing scheduling, inventory, and cash handling.

Ideal candidates bring strong leadership, exceptional communication, and a commitment to a positive, inclusive work culture. You will drive health and safety compliance and pursue continuous improvement to elevate customer experiences.

Qualifications

• Experience leading a cafe or service team.
• Strong communication and guest service skills.
• Ability to manage inventory, cash handling and compliance.
• Focus on delivering memorable guest experiences and high standards.
• Promotes an inclusive, positive work culture.

Responsibilities

• Lead and supervise barista staff to deliver exceptional guest service.
• Maintain brand standards for quality, cleanliness, and efficiency.
• Manage scheduling, inventory, and cash handling processes.
• Ensure health and safety compliance across the café.
• Train, coach, and develop team members to enhance performance.
• Foster a collaborative and inclusive work environment.
• Support continuous improvement and growth initiatives to enhance customer experiences.

Skills

Leadership

Customer service

Operations management

Staff training

Communication

Job description

TSP talent in Philadelphia is seeking a Café Manager to lead daily operations of our food service team. You will oversee barista staff, ensure top guest service, and uphold brand standards while managing scheduling, inventory, and cash handling.

Ideal candidates bring strong leadership, exceptional communication, and a commitment to a positive, inclusive work culture. You will drive health and safety compliance and pursue continuous improvement to elevate customer experiences.