Café Ambassador: Digital Banking Guide & Community Host

Capital One Group; Las Vegas (NV); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Job summary

Capital One Café in Las Vegas is seeking a Café Ambassador to blend digital banking guidance with human connection, moving through the space to engage guests and build a local community.

You’ll introduce guests to Capital One’s products in a natural conversation, help them master mobile tools, and support on-site events that promote financial health within a welcoming, modern hub.

This on-site role rewards curiosity, adaptability, and strong communication in a fast-paced, inclusive environment.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• Proficient in G-Suite.

Responsibilities

• Be a Natural Connector: engage guests in a high-energy environment.
• Serve as a Brand Advocate: share Capital One products through conversation.
• Simplify the Complex: guide customers through digital tools and mobile apps.
• Facilitate Purposeful Impact: host local events promoting financial health.
• Advocate & Problem-Solve: resolve issues with compliance considerations.
• Act as a Culture Carrier: foster an inclusive, welcoming environment.
• Stay Agile & Engaged: move throughout the Café to connect with the community.

Skills

Communication skills

Customer service

Retail experience

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One Café in Las Vegas is seeking a Café Ambassador to blend digital banking guidance with human connection, moving through the space to engage guests and build a local community.

You’ll introduce guests to Capital One’s products in a natural conversation, help them master mobile tools, and support on-site events that promote financial health within a welcoming, modern hub.

This on-site role rewards curiosity, adaptability, and strong communication in a fast-paced, inclusive environment.