Café Ambassador: Digital Banking Guide & Community Advocate

Capital One National Association; Roseville (CA); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Prescribed

Paid Time Off

Education Assistance

401(k) matching up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Threads apparel benefit

Custom beverage while working

Job summary

Capital One seeks a Café Ambassador for the Roseville Galleria location to be the face of our mission to change banking for good. You will guide guests through our digital banking tools and help build a vibrant community hub, focusing on connections over transactions.

The role emphasizes service excellence, events support for financial health, and a dynamic, mobile-first environment. Roseville, CA compensation is provided in the posted range.

Qualifications

• High School Diploma or GED required.
• 1 year of Retail, Sales, or Customer Service experience preferred.

Responsibilities

• Engage guests in a high-energy environment as a banking guide, not a barista.
• Share Capital One’s products and services through conversation, not hard sales.
• Guide customers through the digital ecosystem and mobile tools.

Skills

Customer Service

Retail Experience

Education

High School Diploma or GED

Job description

Capital One seeks a Café Ambassador for the Roseville Galleria location to be the face of our mission to change banking for good. You will guide guests through our digital banking tools and help build a vibrant community hub, focusing on connections over transactions.

The role emphasizes service excellence, events support for financial health, and a dynamic, mobile-first environment. Roseville, CA compensation is provided in the posted range.