C-Suite IT Support Engineer — On-Site Expert

Micron Technology, Inc; San Jose (CA); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Micron Technology, Inc is seeking an experienced IT Field Service Engineer 3 to deliver high-touch executive IT support on-site in a fast-paced setting. You will diagnose and repair PCs, support AI tools like MS Co-Pilot and Claude Desktop, and manage the executive support queue while maintaining strong relationships through clear, friendly communication.

This role covers office, travel, home setups, and mobile devices, emphasizing Windows and macOS expertise in a dynamic environment.

Competenze

• Provide high-touch executive IT support on-site.
• Diagnose and repair PCs in fast-paced environments.
• Support AI tools like MS Co-Pilot and Claude Desktop.
• Manage the executive support queue to ensure timely resolution.
• Maintain strong client relationships with clear, user-friendly communication.

Mansioni

• Provide on-site IT support for executives and staff.
• Maintain Windows and macOS environments across devices.
• Assist with travel, home setups, and mobile device configuration.

Conoscenze

Windows OS

macOS

Executive IT support

PC repair

Communication

Formazione

Bachelor's degree in IT/CS

Strumenti

MS Co-Pilot

Claude Desktop

Remote support tools

Descrizione del lavoro

Micron Technology is seeking an experienced IT Field Service Engineer 3 to provide high-touch executive IT support on-site in a fast-paced environment, covering office, travel, home setups, and mobile devices with Windows and macOS expertise.

You will diagnose and repair PCs, support AI tools like MS Co-Pilot and Claude Desktop, manage the executive support queue, and maintain client relationships with clear, user-friendly communication.